Contact Us

General Questions & Inquiries: [email protected]

Provide Feedback: [email protected]

Main Number: 940-720-8000

Toll Free: 800-600-7517

Information: 940-720-8080

Bill Pay Support: 800-877-8021 (6AM - 12AM CST, 7 days a week)

In-Touch audio response banking: 940-855-6622

In-Touch Toll Free: 888-412-6622

Change Debt Card Pin Number: 800-992-3808

To report a lost or stolen card during regular, business hours, call:

Local: 940-720-8000 
Toll-Free: 800-600-7517 

Silhouette Mastercard:

Customer Service: 1-800-304-5219
Report a lost or stolen card: 1-800-304-5219
Secure Your Mastercard with SecureCode.

Mailing Address:

If you have a concern regarding the services provided by this credit union, please contact:

Union Square Credit Union
1401 Holliday
Wichita Falls, TX 76301
940-720-8000
[email protected]

Union Square Credit Union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department.

Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752
Telephone Number: 512-837-9236
Fax Number : 512-832-0278
Email: [email protected]
Website: cud.texas.gov