Shep - Virtual Assistant

Always eager to help, that’s Shep, Union Square Credit Union’s virtual assistant.


Ready at a moment’s notice and purposed to help Union Square members bank more efficiently and more effectively, Shep can answer questions, provide account information, and facilitate transactions during Contact Center calls. A valuable digital banking resource available to all members, Shep is yet another way Union Square members can connect and communicate with Union Square and their financial information.


Union Square is always seeking ways to improve the member experience, to provide useful and innovative tools that afford members greater convenience and safety in their financial transactions. Shep is a product of that mission. Although already quite the resource, stay-tuned for updates on more ways Shep will serve member in the future.